FAQ
Frequently Asked Questions
1. What types of sarees does Dewy Lupin offer?
Answer:
Dewy Lupin specializes in hand-painted, block-printed, and digital-printed sarees made from natural fibers like tussar silk, Linen and pure cotton. Each piece celebrates eco-fashion and authentic craftsmanship.
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2. Are Dewy Lupin sarees eco-friendly?
Answer:
Yes! Dewy Lupin sarees are crafted using sustainable processes and natural fabrics, promoting eco-fashion. We ensure minimal environmental impact while delivering timeless elegance.
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3. Is tussar silk difficult to maintain?
Answer:
Not at all! At Dewy Lupin, we guide our customers on how to care for tussar silk easily. It’s a durable, breathable fabric and perfect for all seasons, making it a practical yet luxurious choice.
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4. Can I order custom-designed sarees?
Answer:
Absolutely! We offer customization services for hand-painted and block-printed sarees. You can share your design ideas on mail (care@dewylupin.com), and our artisans will bring them to life.
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5. How can I ensure I’m ordering the right saree for my needs?
Answer:
Our Instagram page and website offer styling tips, fabric care instructions, and guides for choosing the perfect saree based on occasions or seasons. Feel free to reach out for personalized advice too!
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6. Does Dewy Lupin ship internationally?
Answer:
Yes, we ship globally on request! We ensure your saree is carefully packed and delivered to your doorstep, no matter where you are.
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7. What payment options does Dewy Lupin accept?
Answer:
We accept multiple Secure payment methods, including credit/debit cards, UPI, net banking, and secure international payment gateways for overseas customers.
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8. How does Dewy Lupin support sustainable fashion?
Answer:
Our all products are made using natural fibers and handcrafted techniques. We also ensure fair wages for artisans and source materials responsibly to promote eco-consciousness.
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9. What is your return and exchange policy?
Answer:
We accept returns and exchanges within 7 days of delivery for unworn and unwashed products. Customized produckes are non-refundable. Detailed policies can be found on our website.
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10. How often do you launch new collections?
Answer:
We release seasonal collections with unique themes, inspired by nature, culture, and art. Follow us on Instagram for sneak peeks and behind-the-scenes looks at upcoming launches!
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Any other questions?
You can contact us through our contact page or email us at care@dewylupin.com and we will be happy to assist you!